Refund policy

Last updated: 1 November 2026

Free trial

Every plan starts with a 14-day free trial. You are not charged during the trial, and we email you 3 days before your first payment. One free trial per business.

Your first payment: full refund, no questions asked

If you are not happy, ask for a refund within 14 days of your first payment and you will get your money back in full. No conditions, no questions asked.

Annual plans

Ask within 14 days of buying an annual plan and you will get a full refund.

Cancelling

You can cancel any time from your account. Your plan stays active until the end of the period you have paid for, and you will not be charged again.

How to ask for a refund

• Web orders: email [email protected], or contact Paddle, our Merchant of Record, at paddle.net.
• Subscriptions bought through the Shopify App Store: email [email protected] and we will issue the refund through Shopify billing.

Refunds go back to the original payment method. Your bank may take a few days to show them.

Paddle orders

Web orders are sold by Paddle.com, our Merchant of Record. Paddle's Buyer Terms and Refund Policy also apply to those orders, and where they give you more rights, those rights apply.

Contact

Marginfort LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA · [email protected]